About Us

I’ll never forget one particular client. It was 3 a.m. when my phone rang. On the other end was a woman who had just learned her home had been foreclosed, and she was desperate for help. She was in tears, feeling hopeless and alone.

I could hear the fear and exhaustion in her voice, and I knew I couldn’t wait until morning to help her. I stayed on the phone with her for hours, listening to her story, answering her questions, and assuring her that we would figure it out together.

Long story short, we worked tirelessly on her case and successfully recovered her overage. The gratitude in her voice when she received her check was unforgettable. But what’s even more special is what happened afterward—she asked if she could join the team.

Today, that same woman works alongside me at Overage Claim Consultants, helping other families just like hers. Her passion, dedication, and empathy remind me every day why we do what we do.